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General Terms and Conditions (GTC)
1. Private lessons and conversation lesson
1.1 A lesson lasts 45 minutes. The teaching material (books) is not included
1.2 Terms of payment for hourly packages: Transfer within 15 days of receipt of the invoice.
1.3 Rebookings are free of charge up to 24 hours before the lesson in question.
1.4 Rest periods between teaching units, owed through holidays, work, travel, etc., must not exceed a maximum duration of four weeks.
1.5 All packages (10-30 hours) for private lessons and conversation lessons are valid for a maximum of 8 months. More than 30 hours are valid for 1 year. During this time, all hours must be taken, otherwise the unused credit will expire.
1.6 The cancellation of hourly packages is possible. The hour package is considered to be ordered as soon as at least one hour has been scheduled. In the event of cancellation, a contribution towards expenses of 20% of the total amount as well as any hours already used will be charged at the hourly rate and without discount.